Streamline Incoming Customer Service Inquiries
PerlDesk Help Desk and Email Management Software
To deliver great customer service you need a robust system that organizes and streamlines your helpdesk and emails, enabling your staff to deliver fast, accurate support
PerlDesk is trusted by over 7,000 companies worldwide to efficiently manage customer support services. This web-based help desk solution and email management software streamlines web- and email-based requests, improving customer support quality, efficiency, and response time. Try the Demonstration.
Elevate Your Customer Support
- Deliver Answers More Quickly
- An intuitive interface makes it easy for customers to ind answers in FAQs, troubleshooters, and articles instantly.
- Keep Customer Inquiries Moving
- Automatically direct incoming emails and web requests to the right support staff.
- Improve Response Quality
- Built-in tracking, assigning, and responselogging capabilities.
Get Your Help Desk Up In Minutes
- Instant Customer Interface
- Immediately customize and launch a web-based customer inquiry center.
- Browser-based Convenience
- Your staff can access your help desk from any location or while on the move.
- Hosted Solution Option
- Get all the features of the downloadable version of PerlDesk without installing or managing any software. Have your help desk up and running in minutes. Hosted Solutions
