Incoming Email Demonstration

PerlDesk can be configured to handle your incoming email address(es) via POP3 or Piping methods, each email is then assigned a tracking number and logged in the system.

Try it out, send an email to: perldesk@logicdemo.com

Email Handling Features...

• POP3 Retrieval or Email Piping
• SMTP for outgoing emails
• Ability to handle multiple email addresses, such as billing@domain and support@domain and pipe to individual departments.
• Email handling rules
• Support for email attachments
• High priority recognition
• Identified in PerlDesk as an email submission
• Graphical reporting on email volumes
• Automatically assigned a tracking id, all future correspondence kept in one PerlDesk ticket
• Logged as normal PerlDesk issue so staff can easil manage